Frequently Asked Questions
Are you insured?
Yes we are. we see many party rental companies come and go and many of them are not insured so if you decide to rent somewhere else make sure they are insured.
Do you provide rentals by the hour?
No party rental items are one day minimum.While many places rent them for shorter periods and try to jam multiple rental into one day we take cleanliness and safety serious as you cannot safely tear down and clean items properly doing so.
What if the weather is bad?
It is your responsibility to watch the weather in your area and to notify us if its bad in your area. With that being said if you notify us before we set up we can schedule you for another day.
What do you need for setting up?
For all bouncers and canopies we need a flat grassy surface. please remove all rocks sticks animal waste and lawn clippings from the set up location.Please provide easy access to the set up location some items are very heavy 300lbs+ so there will be additional charges if items need to be carried a long distance, up or down hills and stairs.
How far do you deliver?
We don't really have a maximum delivery radius but delivery is based off mileage. We try to keep delivery very reasonable but as gas prices and vehicle cost go up delivery fees may be high for cities farther away.
I see canopy prices now include set up can I still pick them up ourself?
Yes we do still have some canopies available for customer pickup these are often different ones from what we set up. Lest be honest most customers don't treat rental items good and that is why we now have separate canopies and the cost difference reflects this.If you would still like to pick one up yourself please call us.
Yes we are. we see many party rental companies come and go and many of them are not insured so if you decide to rent somewhere else make sure they are insured.
Do you provide rentals by the hour?
No party rental items are one day minimum.While many places rent them for shorter periods and try to jam multiple rental into one day we take cleanliness and safety serious as you cannot safely tear down and clean items properly doing so.
What if the weather is bad?
It is your responsibility to watch the weather in your area and to notify us if its bad in your area. With that being said if you notify us before we set up we can schedule you for another day.
What do you need for setting up?
For all bouncers and canopies we need a flat grassy surface. please remove all rocks sticks animal waste and lawn clippings from the set up location.Please provide easy access to the set up location some items are very heavy 300lbs+ so there will be additional charges if items need to be carried a long distance, up or down hills and stairs.
How far do you deliver?
We don't really have a maximum delivery radius but delivery is based off mileage. We try to keep delivery very reasonable but as gas prices and vehicle cost go up delivery fees may be high for cities farther away.
I see canopy prices now include set up can I still pick them up ourself?
Yes we do still have some canopies available for customer pickup these are often different ones from what we set up. Lest be honest most customers don't treat rental items good and that is why we now have separate canopies and the cost difference reflects this.If you would still like to pick one up yourself please call us.
